Frequently asked 
questions

At Maxim Weight Loss, we’re your dedicated health and wellness ally, specializing in comprehensive weight loss solutions. Our platform facilitates virtual consultations, ensuring the delivery of high-quality, affordable prescription treatments right to your doorstep. Focused on addressing weight-related concerns, our team of US-based doctors conducts thorough evaluations, prescribing tailored medication therapies. Maxim Weight Loss aims to expand accessible, top-tier healthcare solutions to individuals and communities across multiple states. With a growing array of services, we guarantee comprehensive care irrespective of insurance coverage, all at competitive prices. Explore Maxim Weight Loss today and experience our swift, complimentary shipping and unmatched online convenience firsthand.

Embark on your weight loss journey by selecting the therapy that suits your needs. Simply click on ‘Start My Free Visit,’ and answer a brief set of medical questions. Our team of US-based doctors, specializing in weight management, meticulously reviews your provided information and prescribes tailored medications. Anticipate feedback from our dedicated doctors within approximately 24 hours.

In some States, a video consultation or live chat may be required for a more personalized approach. If needed, our doctors will promptly reach out to you, ensuring a comprehensive and final consultation using the most suitable method for your convenience. At Maxim Weight Loss, we are committed to making your weight loss experience efficient, personalized, and effective.

In most cases, you may be eligible for a consultation at no-cost included with your order. If medication therapy is appropriate, you will be able to purchase it through the Maxim Weight Loss platform at far lower costs than other sites and even cheaper than your local pharmacy.

At Maxim Weight Loss, we operate independently of insurance coverage. We firmly believe that everyone deserves unhindered access to exceptional care, independent of a third party’s approval. We’ve eliminated the complexities often associated with traditional insurers, prioritizing transparency and ease for our clients. Our prices for doctor consultations and medications are not only competitive but oftentimes more cost-effective than utilizing insurance. Our focus remains on providing accessible, affordable, and top-tier care tailored specifically for your weight loss journey.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Yes. You can choose to use your local pharmacy and our doctors can send your prescription to them. While we cannot ensure drug pricing at your local pharmacy, Maxim Weight Loss network of affiliated pharmacies often offer the most competitive rates and seamless service, ensuring your weight loss journey remains both affordable and hassle-free.

The following pharmacies may fill your prescription based on the therapy and medication

Manifest Pharmacy

1018 S. Batesville Road

Greer, SC 29650

Tel: 888-770-4009

Monday-Friday 8:00am-5:00pm EST

Red Rock Pharmacy

863 W 450 S

Suite 101

Springville, UT 84663

Tel: 801-477-9444

Monday-Friday 9:00am-5:00pm PST

Curexa Pharmacy

3007 Ocean Heights Avenue

Egg Harbor Township, NJ 08234

Tel: 855-927-0390

Monday-Friday 9:00am-6:00pm EST

Southend Pharmacy

415 Westheimer Road

Suite 103

Houston, TX 77006

Tel: 855-414-5356

Monday-Friday 9:00am-5:30pm CST

You will be billed for your medication at the time of shipment, according to the treatment plan you have selected.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek care from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

Maxim Weight Loss offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process. In the following states California, Massachusetts, Rhode Island, and Vermont the following physicians will be assigned to you: Dr Jeffrey Shellenberger and Dr Marc Serota.

Rhode Island: Dr Marc Serota MD17024
Vermont: Dr Jeffrey Shellenberger 042.0015585-COMP
California: Dr Jeffrey Shellenberger C160558
Massachusetts: Dr Jeffrey Shellenberger 290752

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your Maxim Weight Loss account and follow the prompts.

Click on the “Contact us” section of this site and create a ticket. Our team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your Maxim Weight Loss account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

Login to your Maxim Weight Loss account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.